Frequently Asked Questions
General
Calligraphy Information
How
to Order
Things
to consider when ordering
Payment
Options
Shipping
International
Shipping
US
Military
General
Calligraphy Information
What
is the difference between Chinese, Korean and Japanese writing?
China's
neighboring countries of Japan, Korea, Taiwan and other Southeast Asian
countries have all made the Chinese calligraphic system part of their
own respective cultures. The Chinese writing system is still used in
Korean and Japan. That is why much of the artwork created by Green Dragon Arts
is just as appropriate in Korean or Japanese as it is in Chinese. Kanji in Japanese and Hanja in Korean are both
names for essentially the same system of writing as is used in China.
Both the Japanese and Koreans still use the Chinese system of writing
for their more formal or traditional documents. At
Green Dragon Arts we make no distinctions between the Chinese writing
system, Kanji and Hanja.
Japan
and Korea have since developed their own unique system of writing. For
Japan it is called Katakana and hiragana and for Korea it is called
Hangul.
Green Dragon Arts does not used these systems of writing.
What's
the difference between the catalog calligraphy and the custom calligraphy?
Catalog
calligraphy is a collection of Green Dragon’s most popular artwork. It
is designed so that our customers can look at our catalog and say, "That’s
the perfect one for me,” or it can be used as a starting point for
the creation of a custom piece.
Custom
calligraphy is exactly what the name says. Our
customers decide exactly what they want: from the characters to the type
and color of the paper. We
at Green Dragon Arts will help every step of the way to ensure that the
final product is just right.
What
are the characters and the red symbol on the lower left hand corner
of the calligraphy artworks?
That is Tsai
Yung's signature and seal. Whether the artwork is stamped
or signed depends on the type of artwork ordered. If you
specifically want the artwork stamped or signed just let us know.
Will
the Chinese calligraphy artwork that I receive look exactly like
what is shown on the website?
No two
artworks are exactly the same. Each is a hand painted original
and created by Tsai Yung to order.
How
long does the order take to complete?
That depends
on the complexity of the order but we usually take 7-10 days from the
time of payment till the order is ready to ship. We use US priority shipping
which usually take 2-5 days to ship within the US. If you are in a hurry
just let us know what your time requirements are and we will try to put
a rush on your order.
What forms of payment do
you accept?
We accept many forms of
payment and can accommodate most of our
customers both domestic and international. All payment must be
in US dollars. Here is a summary of each our standard payment
methods:
Credit Cards - We
accept credit cards through both PayPal.com .
With these services our customers can have the convenience of using a
credit card for payment and have their transaction protected by sophisticated
security of a firm that specializes in payment processing. Of course, this means that we at Green Dragon Arts can concentrate
our efforts into creating artwork rather than worrying about computer
security and the best part of it is that using these services is free
for our customers. PayPal is the quickest method to receive your artwork
since there is no waiting while your payment to is in the mail to us.
For your convenience use this PayPal link:
    
Use email account edchoy@greendragonarts.com for PayPal.
If you prefer, let us know that you want to use PayPal and we can send
an invoice from PayPal to you. Please provide email address for PayPal
invoicing.
Both services will work
for international payments.
echeck - echecks
are accepted through PayPal - You can use the paypal link above. Artwork
will ship when Green Dragon Arts is notified that the echeck
has cleared.
Money Order, International
Money Order or Cashier's check - Please make Checks payable to
Eddie Choy.
Personal checks-Make
checks payable to Eddie Choy. Personal Checks will be held 10 business
days. Not acceptable for international payments
US currency Of
course we will accept US currency, however we are not responsible if
the money is lost in the mail. To be safe be sure to double up on the envelope. You
do not need exact change, if necessary, we will send change back with
your shipment.
Shipping
We will ship overseas and to the US Military!!
Most artwork orders are
ready to ship within 5-10 days from date of payment.
Most of our orders are charged $4.95 - $6.95 for domestic
shipping with Priority mail. Priority mail is our standard method of shipping but we may
at times ship via 1st class mail or other carriers. We will always try to find the most cost effective ways of
shipping for our customers and at the same time provide adequate protection
and timely delivery of the artwork. We will let you know what the
cost is before you confirm your order.
Priority
Mail - Our standard method of shipping. It usually take 3-5 days
to arrive.
Express Mail - If you need
it fast!! Let us know. Next day delivery.
Federal Express - For framed artwork we ship via Fed-X Ground
Global Priority - This our standard
method of shipping overseas. (only packages less 24 inches)
APO/FPO AE - We will ship to military zip codes
In submitting your order please let us know the ship to address and
if there are any time requirements.
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